Talk to us.
Licensing, a purchase that went sideways, or custom motion work — send it over. A human reads every message.
Email us directly
support@smartduke.comAlready bought something?
Your downloads & invoices →Before you write
How quickly do you reply?
Usually within one working day, and faster for anything touching a purchase — a broken download or a licence question goes to the front of the queue.
I bought a template and something's wrong. What do I do?
Message us with the email you bought with (or your invoice number) and what's happening. Your licence and downloads are always on your dashboard, so nothing is ever lost while we sort it out.
Can you build a custom site instead of selling me a template?
Yes — that's SmartDuke's main business. Tell us what you're building and we'll come back with an approach and a quote, usually within 24 hours.